Help

Quick answers to the most common questions. Not here? Use the form and I will reply to your e-mail.

AppLauncher

Nothing opens when I sign in to Windows

Check that "Start with Windows" is on in Settings and that AppLauncher is not disabled in Task Manager, under Startup apps. If you moved AppLauncher.exe, open it once from the new folder.

An app shows "file not found"

The program was moved, updated to another folder or uninstalled. Edit the app and use "Browse…" to point to the new path.

An app opens too early

Give it a few seconds of delay and use the "In sequence" mode in Settings.

How do I move my list to another PC?

In Settings › Backup, use "Export…" on the old PC and "Import…" on the new one. The app tells you how many programs were not found.

PadMap

The game still sees the original controller

That is expected: PadMap sends keys but does not hide the controller. Hiding it needs a driver like HidHide, which PadMap does not install.

Keys do not reach the program

Programs running as administrator only get the keys if PadMap also runs as administrator. Some games with anti-cheat ignore simulated keys.

The profile does not switch by itself

Check that "Switch profile automatically" is on and that the controller has a profile with exactly the same name as the rule. The program name is the .exe, like Resolve.exe.

Vibration does not work

Vibration only works on Xbox-compatible controllers.

PitWall HUD

Overlays do not show over the game

Run iRacing in borderless window mode. In exclusive full screen, overlay windows cannot show on top.

Does it work in VR?

Regular overlays do not show inside the headset. For now PitWall HUD is for monitors.

I supported and lost my key

In the app, go to Activation and use "Lost your key? Get it again by e-mail" with your Ko-fi e-mail. Or use the form and pick "Support and license".

I changed computers

The license works on up to 3 PCs. In Activation, use "Release" on the old PC. If it is gone, write through the form.

Every app also has a full step-by-step Help in its side menu. See the page for AppLauncher

Get in touch

A question, a problem, an idea or something about your support.

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The reply goes here. If it is about your support, use your Ko-fi e-mail.

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